Terms & Conditions

Acceptance of Terms & Conditions

These Terms & Conditions govern your use of the TicketGroup Web site. By using the TicketGroup Web site, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, you should not use the TicketGroup Web site.

Changes to Terms & Conditions

TicketGroup reserves the right, from time to time, with or without notice to you, to change these Terms & Conditions at its sole discretion. The most current version of these Terms & Conditions can be reviewed by clicking on the "Terms & Conditions" hyperlink located at the bottom of all pages on the TicketGroup Web site. The most current version of the Terms & Conditions will supersede all previous versions. Your use of the TicketGroup Web site after changes are made means that you agree to be bound by such changes.

Use of Information Submitted

TicketGroup is free to use any comments, information, ideas, concepts, reviews, or techniques contained in any communication you may send to TicketGroup Web site without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the TicketGroup Web site or other Web sites. Furthermore, by posting any information on our site, you grant us a nonexclusive, royalty-free license to display, use, reproduce or modify that information.

Copyright Policy / Ownership of Materials

All materials on this Web site are copyrighted and are protected under world-wide copyright laws. The exception to this being information and images supplied by promoters or anyone availing of selling tickets on our Web site as this information is supplied by them and therefore they are liable for any issues, problems or discomforts that should arise from the information they supplied to TicketGroup. TicketGroup's materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without TicketGroup's written permission.


All TicketGroup logos, branding and designs found on this Web site are fully owned by TicketGroup. If you wish to use any of these, publicaly or privately, written permission must be provided by TicketGroup.

Intellectual property

All information, data and materials presented on this website, including names, logos, events, tickets, event schedules, prices, etc., as well as the colour scheme and the layout of the website, are subject to copyright, trade mark rights, database rights and/or other intellectual property rights. You may use this information, data, materials and the colour scheme and the layout of this website only as strictly required for your permitted personal, non-commercial purposes. Any other use and/or reproduction of the information, data , materials, or of the colour scheme, or of the layout of the website, without prior written consent of TicketGroup, is prohibited and will constitute a breach of these terms and conditions and may infringe TicketGroup's intellectual property rights,. TicketGroup reserves its right to take such action as it considers necessary, including issuing legal proceedings without further notice to you, in relation to any unauthorised use of this website.


Certain pages on the TicketGroup Web site will contain links to various external Web sites. TicketGroup has no control over these sites or the content within them. As much as we try to keep a close watch over these Web sites, TicketGroup cannot guarantee, represent or warrant that the content contained in these Web sites is accurate, legal and/or inoffensive. TicketGroup does not endorse the content of any third party site, nor do we guarantee that they will not contain viruses or anything else that will affect your computer.

No Commercial Use

No part of this Web site may be used by our customers or visitors for any commercial purposes such as to assist in the sale of tickets, merchandise, promotional products or services of any kind. You must obtain prior written consent from TicketGroup to make commercial offers of any kind.

Use of the Site

You are permitted to use our Web site for the purchase of tickets for events and browsing purposes. You are not permitted to use or send automated bots, scripts, programs or anything of that nature to scan or copy and information from our Web site

Fraudulent Transactions

We monitor all data available to us about transactions and movements during the purchase of tickets to closely watch for fraudulent transactions. Any transactions or group of transactions, be them accepted or declined, that are deemed fraudulent will be passed on to relevant legal authorities along with all data we collect about the movements and transactions in questions.

Violation of the Terms

You understand and accept that if you break any of the terms and conditions outlined on this page that TicketGroup has the right to terminate your use of this Web site, cancel any outstanding orders you may have with us without refund, remove any content that you have added to any part of our Web site without prior notice to you or any one else.

Limitation on Liability

In no case, event or circumstances will TicketGroup be liable to you for any indirect, consequential, incidental, special or punitive damages, including also lost profits, even if TicketGroup has been advised of the possibility of such damages.


You agree to indemnify and hold TicketGroup, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable solicitors' fees, made by any third party due to or arising out of your use of this Web site.

Cancellation and Refunds

All tickets purchased through TicketGroup are non-refundable and non-transferable.

Ticketgroup accept no responsibility for events or cancelations and act only as a ticket agent for the promoter or event organiser. TicketGroup guarantee no refunds and are held hold harmless against any claims or losses.

Ticket Group are merely the ticket agent and accept no responsibility for any acts or omissions related to the event. By using our service you indemnify TicketGroup against all losses or claims

In the event of refunds due to cancellation of an event, TicketGroup reserve the right to retain all booking fees. Any refunds may consist of the face value of tickets purchased only. Refunds can only be made for up to 30 days after the cancelled show date.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify the pricing or the range of products we offer. We have the right to discontinue any part of our service or any of our products at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.